Saved our bacon as we decided a bit late in the day to have a themed birthday cake for our mum's surprise 80th birthday party. Ordering was easy, customer service was great (appreciated the follow up call to check they had my requirements right). Cake arrived when promised packaged perfectly with plenty of notices about the fragility of the contents. It's just a pity that Parcelforce didn't seem to take much notice! The cake had slid inside the box and one side was a bit bashed. Wasn't the end of the world. The cake itself was moist and everyone commented how lovely it was. I was just a little bit concerned as to how soft the icing was. It seemed a bit big for the cake and folded a bit untidily at the corners. Cutting it was difficult because of how soft both the icing and the sponge were. May just have been a one off and I would certainly recommend you and use again.