This was the first time for me to use cakes extract.com and I found that the website was great to create my own design. Delivery was made to my friends on the date selected so that was good. However I was slightly disappointed when my friends sent me a picture that the cake appeared slightly dented. I did not complain as I suppose that is one of the perils of getting a cake delivered by post! The cake was just as I had designed it and I'm told that it tasted delicious. All in all excellent service!